Earlier, an XDA forum member revealed that his Samsung Galaxy S6 Edge was delivered to him defective with micro-scratches and damaged pixels on the screen. He got the smartphone replaced, but the replacement unit suffered from exactly the same thing. He opted to stick to his Apple iPhone 6 for now. Now a few more forum members are reporting that their new smartphones are suffering from the same issue.
Here’s one theory as to why this is happening, according to xda:
A leading theory is that rough package handling is causing dust trapped between the screen and protective film to vibrate and etch away at the display. Variables at play include the type of screen protection used during transit, delivery method, sterility of the packaging environment, and the presence of third parties such as customs agents and T-Mobile employees who may be altering the original packaging.
If true, it seems that the carriers or customs agents who are “altering the original packaging” are to blame. We’re hoping the same issue does not affect units of the Samsung Galaxy S6 Edge in the UK.
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