Samsung investigating Clear View case scratching Galaxy S6 and S6 Edge screen

In a past report, we told you that Samsung Galaxy S6 and Samsung Galaxy S6 Edge owners were complaining that the Clear View case scratched the smartphones’ screens whenever debris was caught in between the case and the screen. According to a new report, Samsung is aware of the issue and is currently investigating.

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This is according to SamMobile. In an update, it reports, “Samsung has informed us that it is aware of the issue and is currently investigating the same. Also, our local repairman has told us that the top layer of the Corning Gorilla Glass on these phones is a bit weak, which might be one of the reasons why the screens are scratching so easily.”

Although the S6 and S6 Edge suffer from this unsightly issue, they are still two of the most premium smartphone to be offered by Samsung. The two sport a a 5-inch screen with a resolution of 1440 x 2560 pixels (Quad HD) and a pixel density of 577 ppi, a 16-megapixel rear-facing camera with optical image stabilisation (OIS) (some units ship with cameras made by Samsung, while some units ship with cameras made by Sony), a 5-megapixel front-facing selfie-centric camera, 32/64/128 GB of internal storage, Samsung’s Exynos 7420 64-bit octa-core processor with four cores clocked at 2.1 GHz and four cores clocked at 1.5 GHz, 3 GB of DDR4 RAM, LTE Cat.6 (300/50Mbps) connectivity, support for wireless charging, and a 2,550 mAh battery for the the S6 and a 2,600 mAh battery for the S6 Edge. The S6 measures 143.4 x 70.5 x 6.8mm and weighs in at 138 g, while the S6 Edge measures 142.1 x 70.1 x 7.0 mm and weighs in at 132 g. They run Android 5.0 (Lollipop) out of the box with a 64-bit TouchWiz UI slapped on top. They are clad in glass and metal for that more premium look and feel.

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